Guest Information
Practical details to help you plan your stay.
Resort Facilities
- Indoor swimming pool
- Spa and wellness center
- Hot tub
- Sauna
- Fitness center
- On-site restaurant
- Bar
- Free Wi-Fi in public areas
- Air conditioning
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Room service
- Baggage storage
- Shuttle service (additional charge, on request)
- Free private parking at a nearby location
Check-in and Check-out
- Check-in
- From 2:00 PM until midnight
- Check-out
- By 12:00 PM (noon)
Children and Extra Beds
- Children of all ages are welcome. Children aged 6 and above are charged as adults.
- Crib for children aged 0 to 5: free of charge.
- Extra bed for children aged 6 to 11: KZT 10,000 per child per night, on request.
- Extra bed for guests aged 12 and above: KZT 20,000 per person per night, on request.
Cribs and extra beds depend on availability and the accommodation selected.
Other Policies
- Pets are not allowed.
- There is no minimum check-in age.
Guest FAQ
Does Samal Resort & SPA have an indoor pool?
Yes. The resort has an indoor swimming pool.
Is there a restaurant at the resort?
Yes. The Samal restaurant offers Middle Eastern, local, and European cuisine.
Is Wi-Fi available?
Free Wi-Fi is available in public areas.
Is parking available?
Free private parking is offered at a nearby location.
Does the resort offer spa facilities?
Yes. There is a spa and wellness center, sauna, hot tub, and indoor pool.
Does the resort provide shuttle service?
A shuttle is available for an additional charge.